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How often should my dog be groomed?
Every dog needs regular brushing and combing, but a visit to the groomer may vary from every 3 to 12 weeks.

Will my dog be tranquilized?
We do not use tranquilizers or sedatives, nor will we provide services for tranquilized or sedated dogs.

How long of a wait is it for an available appointment?
We have been in business for 15 years and in that time we've built up a loyal customer base. Most of our regular clients book the entire year in advance. That leaves us very few openings for new clients. We will make every effort to book new clients, but the wait may be as much as 6 months. We recommend everyone book ahead. For less time consuming jobs such as bathing short coated or smooth coated breeds, we may be able to fit you in sooner. For a complete grooming however, the wait will be longer.

When people ask who else we would recommend, we always answer honestly: "If someone can get you in today, you probably don't want to take your dog there. Anyone who is at all good will have somewhat of a waiting list."

If my dog is matted, does it have to be shaved?
At Pawsitively Purrfect, we DO NOT DEMAT. If you have let your pet become matted, we can not guarantee that we will not have to shave it right down. This we will only do ONCE, (and we charge an extra fee) and if an owner allows a pet to become badly matted for a second time, we will ask you to seek the services of another groomer. We do not tolerate neglect.

How often should my dog have its nails cut?
In order to keep healthy feet and to avoid discomfort, a dog may need its nails done every 2 to 4 weeks. Walk in nail trims are welcome anytime (Mon-Sat) for only $10.00 and we do it while-you-wait.

How much will a full grooming cost?
Prices are breed specific and are also determined on a per job basis, and from that may vary depending on coat condition, style requested, temperament of the dog. (Please note: Pawsitively Purrfect has a ZERO tolerance for aggressive behaviour - we will NOT groom dogs with behavioural problems. We can recommend a dog trainer and/or school.) Generally, small breeds (Bichons, Min. Schnauzers, Westies) start at about $60. (Hand Scissoring is extra $$) Medium Size breeds start at $70 (Springer Spaniels, Border Collies, Shelties) and Large breeds can start at $90 and go up from there (German Shepherds, Chow Chows, Collies). X-Large breeds (Great Pyrenees, St. Bernards) usually start at $120 and go up from there. GST not included.

Can I stay and watch?
We encourage owners to view our facility (no backrooms here!), and they are welcome to oversee the grooming process, providing their dog does not become over-excited during the grooming.

How long does it take?
Depending on the size of your dog, and exactly what you'd like done, it usually takes between 2 - 3 hours for a full grooming. Larger breeds may take a bit longer.

Will my dog be caged?
Your dog will enjoy over 15 square feet of exercise pen, or if your pet is more comfortable in a kennel, we can accommodate them.

Will my dog be kept by itself?
Yes, your pet enjoys it's own individual space and each pet is kept separately. All our 'clients' are required to have all shots kept current, and we reserve the right to ask for proof of vaccination.

How old must my dog be to have its first grooming?
We do not see puppies for their first grooming until they are at least 4 months old and they must have all (3) sets of shots.

I have a really old dog, will you groom it?
Our first concern with old pets is their well being. Only elderly pets that can handle up to 2-3 hours of standing at a time and that do not get overly stressed will be groomed by us. We always do the best we possibly can.

Will you work on my dog if I sedate it first?
NO! Our policy is that we do not work on dogs that are sedated or tranquilized.

Will you shave my double coated breed? (Such as a Golden Retriever, American Eskimo, Samoyed or Husky)
NO! We do NOT believe that shaving a double coated breed is beneficial to the dog in any way, and we warn owners of possible long term effects. To see the results of shaving a double coated breed over a few years time, please click here. (A picture of a Golden Retriever cross's ruined coat from years of shaving.) Besides, would you want your Golden Retriever to look like THIS????